You no longer need to spend time standing at the fax machine trying to get that fax delivered simply E-mail it! You may add your normal attachments such as pictures, spreadsheets and word processor documents. On receipt of your email we convert it to a fax and send it to the number(s) specified. Once completed the system sends you an email containing a delivery report.

See the user guide for details.

This delivery report contains:

• the delivery status,
• the destination fax number,
• the subject,
• date delivered,
• the duration in seconds,
• the charge,
• and your remaining balance.

• No fixed fax lines required, free up your phone lines.
• No special additional hardware or software required.
• No special skills needed – same as using E-mail.
• Only pay for successfully delivered faxes.
• Saves time and reduces costs.

How it works – Sending a fax

1. A fax is sent using E-mail and is addressed to the Recipient’s fax number @ domain. The E-mail page will come out as a cover page with the attachment as the body of the fax.
2. This E-mail is then turned into a real fax and sent through the gateway out over a Public Switch Telephone Network (PSTN) to the Recipient.
3. A fax arrives at the Recipient’s Fax Machine.

Known Issues – Sending a fax

1. This service is not a replacement for a real-time fax, emails are stored and forwarded to fax server(s) for delivery, where they are processed, in order of priority. It can therefore not be compared to a real-time fax where a call is made the moment you press send.
2. This service relies on receiving email in Plain Text format, encoded as Mime, Base64. Certain free email platforms such as Gmail append HTML encoded advertisements to the body of the email that could cause faxes to be rendered incorrectly.
3. This service is fully compatible with all Microsoft, Lotus Notes and Groupwise email clients, customers are warned that this service is however NOT compatible with Thunderbird, Applemail & IncrediMail.
4. Please review our terms and conditions.